Did you know that there have been cases where people’s warranties have been denied because they purchased the warrantied item online?? I had no idea at all that this was going on. Apparently this has happened with customers who have purchased flooring through iFLOOR and iFloor, along with the customers are not happy at all. I don’t blame them…it doesn’t sound a bit fair to deny a warranty like that. To combat all this, iFloor is adding up to $1,000,000 of warranty protection for all customers.
It all sounds kind of messy, but I’m glad someone is addressing the issue of buying things online and still being under warranty. Sheesh….